YOUR PLACE
Who We Are?
The Group’s activity began in 2008 with the company Chanchlani Impex as a small exporter of ceramic tiles for a few African countries In 2012, the family decided to undertake travel and participate in international exhibitions to commercialize our own of ceramic products to become a reference for trading companies in this industry. To this end, manufacturing agreements were signed with factories of the tile industry, so that we could subcontract their production, guaranteeing the best quality for the product and the best service for our customers. In 2012, our main goal was market diversification, so we started to focus on marketing our brand and our products worldwide. Today this company is Chanchlani Impex Pvt Ltd exporting to more than 45 African, European and GCC countries is a fact with a diversification in the markets that guarantees growth and sustainability. The goal is to place us as the best trading company of Indian tiles. That´s why we are ready to continue investing on product, on human resources and on agreements with manufacturers as it has been previously done. We are editors of our designs. We study the trends of each market, select our designs and develop all our series, which are totally exclusive for our collection. We have our own department in order to development of product and high standard.
Our Vision
The Vision of the Company is to be the leader in the tiles and sanitary ware market with a unique brand of quality and innovation, excelling in customer service with due respect for the environment. The Mission of the Company is to offer a wide range of quality and innovative products to customers. We guarantee satisfaction to all our customers’ needs in residential, official and public installations. Achieving customer delight through business innovation and cost effectiveness while pursuing latest fashion trends in ceramics & allied products for creating stakeholders values.
TILES CARREAUX is very popular brand in 45 countries in Europe, Africa and GCC
our mission is to cover more than 100 countries in coming 5 years.
Our Brand
"TILES CARREAUX" is proud to be made in India product, Brand with an exclusive international style. We export under our brand name "TC". The letter "T" symbolizes for "TILES" in English and "C" symbolize for "CARREAUX" in French. The symbol mark stands for our resolve to establish a lasting relationship with, and to achieve the highest satisfaction for our customers in English and French Speaking Countries.
Our Philosophy
Our working philosophy is based on values of quality, innovation, experience and hard work. Quality is an inherent feature of Chanchlani Impex Pvt Ltd. Our priority is to focus in two main lines of work:
– Product - All our material has a high technical and aesthetic value. Our products are located in a medium-high market segment.
– Service - We have a great network of area managers and agents for the whole world who deal directly with our clients, offering a personal treatment and dedication so that our customers are satisfied.
Good work is our main goal. We can only achieve it through perseverance, enthusiasm and involvement. Innovation, in both technology and design as well as the process of administration and organization, is our company´s best investment for the future. The experience of Chanchlani Impex Pvt Ltd, with more than 15 years working in the ceramic industry, is an extra value when it comes to trust our company. All this has led Chanchlani Impex Pvt Ltd, up until now, to be one of the main companies in this industry in terms of sales volume, product quality, avant-garde design and international presence.
Our Strength
Culture & People
Direct contact between our sales team with the client is one of the hallmarks that makes grow to Tiles Carreaux trademark.
Revenue & Growth
The benefits of such investment in the company reverses in the growth of it. We
have very good support from our manufactures.
Experience & Performance
More than two decades dedicated to the ceramic industry remarks that our company
is well prepared for present and future challenges.
Cost & Margins
A fair pricing policy has made that high credibility of the company provides a
customer loyalty.
Our Policy
The Administration and Management of Chanchlani Impex Pvt Ltd - whose activity is the design, manufacture and sale of ceramic floor and wall tiles - is aware of the significance of managing resources to ensure customer satisfaction, help improve people's quality of life and generate value for interest groups, ensuring future profitability and sustainability. That is why we undertake to comply with applicable requirements. An Integrated Management System has been established for this purpose, which offers value to the organization and provides a framework to establish objectives in the following management areas:
Quality management as per ISO 9001
Environmental management as per ISO 14001
Occupational health and safety as per ISO 45001
To ensure its progress, and in line with our Mission, Vision and Values as defined
in the company strategy, the following principles have been established in accordance with the three management areas:
- Customer-driven, defining our primary purpose as satisfying external and internal customers.
- Results-oriented, key to achieve excellent results in the long-term and ensure that our product quality is superior to the competition.
- Leadership and consistent objectives, operating methodically, with a defined strategy, quality culture and continuous improvement and the involvement of al I staff.
- Growth and worker involvement, with each worker accountable for quality, promoting active training and participation by staff.
- Process-based management to ensure compliance with objectives and the work performed, continually assessing each person’s work in accordance with indicators. A continuous process of learning, innovation and improvement through the exchange of knowledge and comparison with the best at all levels.
- Developing alliances with a cooperative and respectful attitude towards suppliers, retailers, and other companies, establishing strong and beneficial business ties for both parties.
- Corporate social responsibility through responsible and careful management of resources that are used, improving our credibility and appreciation within society.
- Adopting the required measures to ensure compliance with environmental standards applicable to our business.
- Protecting the environment and preventing air pollution, and where this is not possible, reducing polluting emissions.
- Reducing waste, recycling, and reusing it wherever possible, as well as efficiently using natural resources, raw materials and energy.
- Establishing regular review procedures to confirm compliance with the environmental policy, in accordance with defined objectives, as part of the continuous improvement process.
- Training and raising awareness amongst our employees regarding the potential environmental aspects which might arise, encouraging the development of environmental best practices.
- Being aware that the company’s primary asset is its people.
- Considering occupational risk prevention to keep its workers safe and healthy.
- Believing that all damages can be avoided.
In this regard, we ensure that this policy is distributed, understood, and accepted within the organization so that it becomes a key factor and helps to achieve the commitments.
The company will provide the human, material and financial resources required for this purpose and undertakes to do everything possible to achieve quality objectives, taking technical and market developments into account.